Conversations
Starting today, we're making a small but meaningful change that's going to have a big impact on how you manage your interactions within RelationKit. Say hello to "Conversations"! 💬

We've decided to rename "Tickets" to "Conversations" to better reflect the dynamic and diverse nature of the interactions you have with your customers. This change opens the door for more types of conversations in the future, giving you even more flexibility in how you engage with your audience. 🌟

Don't worry; this change won't affect your existing data or workflows. Everything you know and love about managing your customer interactions will remain just as easy and efficient as ever. We're simply embracing a more inclusive term that aligns with our vision of providing you with a versatile platform to nurture your customer relationships.

The upcoming widget
But that's not all! We're also thrilled to announce that we're currently in beta testing with an amazing new widget. This widget will update the way you connect with your customers, allowing easy access to help center articles and enabling users to create conversations right from within your applications. It's all about providing a seamless and accessible experience for your customers, and we can't wait to bring it to you soon!

We're always listening to your feedback and striving to make RelationKit the best it can be. So, if you have any questions or suggestions about this update or anything else, please don't hesitate to reach out. Your input is always welcome to us!

Thank you for choosing RelationKit to help you connect and grow your relationships. Here's to many more engaging "Conversations" ahead! 💬🚀